[Resolved]  Ebazar Ninja — Ebazar ninja fake mi power bank delivered

Address:560066
Website:ebsupport.freshdesk.com/support/home

This complaint is regarding one of the product that was delivered on 08/06/2016 against the order number: OID104900 for a 20800 mah power bank which came as a defective one. I had already registered a complaint against this and wrote to the support team for which a complaint was registered as well but besides writing to them for almost weeks now I have not been able to receive any kind of feedback or support from them. To make it even worse whenever a call is made on this number: [protected] then by clicking on option 2 for registering complaint I am never connected to the respective customer care
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Jul 25, 2016
Complaint marked as Resolved 
after Lot of follow up, I got my money back. Email id : [email protected] Phone Number: 08010445566 I got a call from Ebazar and email also regarding my issue. Thanks a lot for the quick response after raise complaints in "Consumer Complaints"
eBazar Ninja customer support has been notified about the posted complaint.
Verified Support
Jul 02, 2016
eBazar Ninja Customer Care's response
we havent receive the product once we will receive the product we will iniatiate refund.
Complaint comments 

Comments

we have initiated the reverse pickup of customer product, once we will receive the product we will initiate the refund.
I bout a Mi powerbank from ebazar which dosent work at all i bought it ant a replacement
The product was taken from Shadowfax (request ID: P[protected] on 24-06-16.

Please let me know when my refund will happen.
Picked up the MI powerbank, on opening the package i find that the product hasn't come with a user manual or a box containing the barcode.

On calling customer care, i was initially connected to an executive but on me raising questions on the authenticity of the product and lack of procedure, the executive asked me if i was "using the product" twice and my call was cut. On trying to get in touch again, i could not.

This looks like a big SCAM! Watch out and do not purchase from this site!

Judith

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