Shadowfax Complaints &amp; Reviews

Sitheswaran P from salem shadowfax delivery executive one month salary not received plz rectify the issue my number [protected] my id 2217475...

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Id 346359
Please id activated...

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I have received product at[protected] the product has damaged when i click return option no one response how to return product please be helpful.

client number [protected]...

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Product was picked up by shadowfax courier boy. But it was not updated on the site and product was taken by shadowfax courier boy. It happened twice. I want my money complete cheater company.

Customer name - lavina kukreja
Merchant site - meesho
Product -this time its key ring earlier it was a top.

Awb R78360051FPL...

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susghosh28

from Agartala, Tripura

Sep 26, 2022

Shadowfax — UPI payment done but refused to deliver

Hello I already paid 249 rs by UPI regarding awb number SF[protected]AJI. I have already paid that amount on 21st September. I attached payment receipt. Delivery boy refused to deliver my order. Even I raised ticket but no resolution....

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The delivery guy never attempts to pick up the defective ajio product order and I just receive a message every time that I dint respond to his calls. In fact when I call he never responds and when he does he tells me he will try coming the next day but he doesn’t . And when I go to the logistics with the product they ask me to put the order on return again and again. And Iam tired of mailing ajio . I really don’t know what to do with this as I don’t need that product.

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Shadowfax customer support has been notified about the posted complaint.

Sep 24, 2022

Verified Support

Dear Customer,

Greetings from Shadowfax!

We are sorry for the unpleasant experience. Kindly help us with your AWB number along with your registered mobile number so that we can look into this right away.

Regards,
Team Shadowfax

Sep 24, 2022

Verified Support

Dear Customer,

Greetings from Shadowfax!

We sincerely apologize for your experience. Please share details of the issue you faced at [protected]@shadowfax.in and we assure you of a swift resolution.

Regards,
Team Shadowfax

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I ordered manglustra n return the courier boy not called n what he did i don't knw that the product was diffrent n quality is not good..it will be cancelled..i lose 361 rs...

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Awb no. SF[protected]PIC
my parcel is not yet deliverd and no update after 21 september 2022.Please deliver the parcel as soon as possible...

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I am a seller on meesho. The returns were assigned to shadowfax service, and the returns have reached the hub but they are not delivering the returns, saying that the hub is situated in far location so the delivery couldn't happen. Its been months since the items are not received and when tried calling the hub incharge and the manager, they don't receive the call now.
Return AWB Nos:
R45984297FPL, R68105079FPL, R[protected]FPL,...

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I haven't received my refund amount on meesho.Its been over a month as the delivery person didn't provide any return slip. Kindly provide the slip so that I can get the refund amount....

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These guys have sent bedsheet pillow covers to returned address

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Shadowfax customer support has been notified about the posted complaint.

Sep 20, 2022

Verified Support

Dear Nisha,
Greetings from Shadowfax!

We wish to get this addressed. Please write to us at [protected]@shadowfax.in with your detailed concern along with the AWB ID for better assistance in this regard.

Warmly,
Team Shadowfax

Sep 20, 2022

Verified Support

Sep 20, 2022

Verified Support

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Dear sir,

I’m robin chacko and my shadowfax food delivery app suspended due to some error happened and for the same company collected fine also . And they suspended for 7 days but now they informed our account has been terminated.
The shadowfax account is different because we cannot call the customer ones we reached the location and the support team is not supporting and also waiting for the response ore call from...

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My flipkart order shippee through Shadowfax with shipment id - SF[protected]FK not delivered from many days. Unable to track details. Unable to connect with shadowfax customer service agents. Even flipkart customer service team is unable to fetch details of shipment and unable to connect with courier partner. Worst service from shadowfax. Kindly deliver my order. Very much disappointed....

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I got receive a wrong product. After payment also i haven't received any confirmation message that your order got deliverd so i m unable to return it also...

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Trough online insta person designer Mumbai ddm we had ordered 2 sarees . One Multi colour and one white . The multi Color saree sAys delivered and we received also . The white saris status says it’s delivered but not yet received . Both same
Address . But when tried to reach shadowfax it is asking registers mobile number but that is the person who send it is the registered number . So I can’t reach out to them also .
br...

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Delivery boy done the return pick-up and send me the OTP and said to me share the OTP for return, he pick up the product and gone, but it's almost 26hrs, I didn't received the return confirmation .....

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From the last thre days i was talking with the courier boy everytime he was saying lies. Now he is saying that the courier boy on your route is on leave and we dont know when he will return. Till then your courier will be with us. And he was very rude and miss behaving. Now you tell me what to do next. The courier center is at attingal, kerala. SF[protected]FPL is the order id....

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Wrong item was picked. response from custome Care received and complaint resolved.
Thank you

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Shadowfax customer support has been notified about the posted complaint.

blossomG

from Mumbai, Maharashtra

Sep 11, 2022

Complaint resolved quickly, thank you

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No response from customer Care and delivery agent contact number not provided...

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