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Updated: Mar 2, 2025
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Shadowfax reviews & complaints(1434)

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N
nilsen
from Kolkata, West Bengal
Mar 2, 2025
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Order Cancellation

My order was cancelled by the delivery agent by falsly asking my OTP to change the delivery agent. he then cancelled the product from flipkart without telling me anything.
order id - OD[protected]
Delivery person's calling number - [protected]...
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Jayadeep kushwaha
from Surat, Gujarat
Feb 12, 2025
Apr 23, 2025
This thread was updated on Apr 23, 2025
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Cheating and fraud

Address: 2272 Ganesh Nagar Society Kanakpur Kansad Sachin Surat

Name - Deepak Kushwaha
I'd - 9140475
Register mobile no- [protected]

I had made an ID. To register this ID, your agent called me and made me pay Rs. 299. I had told him earlier that I live in Surat city. And if I want to work in Sachin area I must have said this 10 times, only after he told me I confirmed about it, I had done shadowfax on him for Rs 299

So I was asked to take delivery the day...
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F
Fatima Joseph
Jan 21, 2025
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SMS OTP not able to receive via SMS hence my meesho return not picked up its lomg pending why OTP not being received / sent to as sms please help resolve
Shadowfax customer support has been notified about the posted complaint.
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    E
    Eve lu
    from Dimapur, Nagaland
    Jan 6, 2025
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    subject: urgent: delayed delivery and rerouted pincode issue for order #2311445102

    Address: Nagaland, Dimapur, Dimapur, Nagaland

    Dear Shadowfax Customer Care Team,

    I am writing to bring to your attention the delayed delivery of my order, which was supposed to arrive on 3 jan 2025. Unfortunately, it was delayed by three days due to a rerouted pincode.

    I am extremely disappointed with the delay, and I urge you to take immediate action to deliver my order as soon as possible today. I would appreciate it if you could look into this matter...
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    H
    heavyice
    from Noida, Uttar Pradesh
    Dec 24, 2024
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    Product Delivery Delay

    Address: 1st Floor, Appek Building, 93/A, 4th B Cross Rd, 5th Block, Koramangala, Bengaluru, Karnataka 560095

    I ordered a product on Flipkart and the promised delivery date was Sunday the 22nd of December. I received a WhatsApp message from Shadowfax stating it is out for delivery however today is 24th December and I'm still waiting. Surprisingly, the Shadowfax Jasola facility is near to my address.

    I rang the number in the message and the person said he is on leave and the company is using his ID to assign deliveries. With these non-ethical...
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    G
    girish83
    from Bengaluru, Karnataka
    Dec 10, 2024
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    Order not yet delivered

    I am writing to formally lodge a complaint regarding the delivery of my order, with AWB number SF[protected]RAE. The delivery has failed repeatedly since Saturday, December 7, 2024, without any prior call or message informing me of the delivery status.

    Although I received a message with the delivery person's contact number, I have attempted to reach out to them multiple times, but unfortunately, my calls are consistently...
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    S
    Style Hunt
    Nov 13, 2024
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    Couldn't pickup meshoo packets today and misbehave also

    Address: Alamnagar Lucknow

    Couldn't pickup Meshoo packets today and misbehave also mr amit verma he is working in meena bakery branch in lucknow UP.
    my name is Anuj Raj Sharma
    Firm Name - Style Hunt Enterprises
    MOB - [protected]...
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    J
    Jasjasjas
    Nov 4, 2024
    Nov 4, 2024
    This thread was updated on Nov 4, 2024
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    Never delivered to my address

    Website: Shadowfax

    I would like to express my concern regarding the delivery of my recent order, which has been marked as "near the address" since October 22nd. It is frustrating to see that the delivery date continues to be extended without any updates on when I can expect the items to arrive.

    Additionally, I would like to highlight a previous order that faced similar issues. The items were kept in the hub for three weeks before being returned...
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    H
    Humaira Usman
    from New Delhi, Delhi
    Oct 21, 2024
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    False order

    I have recieved a COD order in my husband's name. It was sent through a company named Sai Creation, gujrat. Since there are multiple parcel coming to our home on random basis i recieved it by paying rs 856. But this order was not initiated by me or my husband.
    This is false order from a company named Sai Creation.
    I want my money back and i can even return the useless stuff they fooled us with...
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    G
    Gajsingh
    Oct 21, 2024
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    New Balance Lace up casual shoes

    I had a return pick up scheduled on 09 oct. 2024 and the return item was picked up from my address as scheduled. On tracking this order (tracking id - R[protected]]AJI) it is showing that shipment was not received at Shadowfax’s facility on 09 Oct. 2024. Also, at Ajio’s end, it is not showing that pick up was done and they are claiming that no update has been received from courier partner(Shadowfax)....
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    S
    shikhij
    from Delhi, Delhi
    Oct 21, 2024
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    Fake attempt of delivery and rude behaviour

    I ordered from glowroad and the shipment details shows out for delivery then returned to origin as delivery partner doesn't called and said that customer refused to take order. When I took the number of courier boy from glowroad the delivery boy said ki glowroad ka order hum deliver nahi karte packet dekh kar hi mne return kar diya kyuki aapne time pass ke liye mangaya hai then I said mujhe chahiye order to bolta hai pay kar do la dunga...
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    S
    singh123@
    Sep 30, 2024
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    Rudely behave with my mother

    30 september 2024
    pick up partner number -[protected], [protected]
    my number- [protected]

    pickup for company meesho

    as yesterday pickup schedule but due to some issue i was not able to receive his call today he came again said neechey aa jao mai upar nahi ayunga my mother said i am not feeling well i am alone at home please come my mother said its your duty nahi toh complaint karni padegi then my...
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    A
    Akshay Sukhtankar
    from Pune, Maharashtra
    Sep 24, 2024
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    Shadowfax missguided the customer

    Address: Susgaon Pune

    Dear Team we purchased product on meesho delivered this SF[protected]FPL
    Your delivery agent but the not provide invoice take payment his personal number
    They not update the company and not mark delivery done now not received call no any response we have receive wrong product but no invoice provide so they product not return kindly check this is delivery boy Number
    [protected] / ‪[protected]‬...
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    A
    activecitizen06
    Sep 21, 2024
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    product delayed delivery

    Tracking Id- SF[protected]AJI (SHADOWFAX)
    Order Id- FN[protected]
    I have been tyring to get the order since many days but there is no response from the delivery partners. I ordered on 10th September and the delivery date was 16th September but the order has yet not been delivered from there end. on the Ajio app its showing that its in the nearby warehouse but no one seems to care to deliver it in my place....
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    S
    [email protected]
    Aug 29, 2024
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    Hi team,

    My order number SF[protected]F is still not came till now can you please check on priority and let me know.

    Thanks and regards,
    Sabari
    [protected]
    Shadowfax customer support has been notified about the posted complaint.
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      P
      Panchtatava
      from Delhi, Delhi
      Aug 17, 2024
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      Courier not delivered by the delivery man but showing delivered status

      Tracking id:SF[protected]ICY
      One of our parcel (tracking id: SF[protected]ICY) was not delivered to the customer. Moreover, its showing delivered status on 13 august at 13:36. On further investigation, we found that the delivery man didn't deliver it to the right address but left it somewhere else( as confessed by him on the phone call conversation). Our customer hasn't received the parcel till date. She left the feedback on 14th evening,...
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      A
      Abhishek Pradeep
      Aug 8, 2024
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      Wrong status update as customer was not contactable

      Address: Bangalore

      Wrong status update posted by Shadowfax. They were supposed to deliver yesterday and I also called the delivery person yesterday on his number[protected] at 21:08 hours and did not answer.
      The status was updated as ‘customer was not contactable’
      This is wrong...
      +1 photos
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      R
      Reshmi qwerty
      Jul 24, 2024
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      subject: urgent: defective product received, missing sender details, and refund request

      Dear Shadowfax Team,
      I am writing to formally address a critical issue regarding a recent delivery handled by your company. Today, I received a cash on delivery (COD) package, for which I paid approximately 949rupees. The package contained a shirt and trousers that are defective and entirely unrelated to any order placed by us.
      Furthermore, the package lacked any sender information, making it impossible to trace or contact...
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      R
      Rashmi G S
      Jul 24, 2024
      Resolved
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      Resolved

      Item not delivered SF1083032806NER

      Hi,
      I ordered something on NYKAA and Shadowfax is the delivery partner I guess and they have not been delivering my item at all. I called NYKAA, Shadowfax with no luck.
      Nykaa now doesnt seem to refund my money.

      Nykaa order ID: NYK[protected]
      Tracking number for shadowfax : SF[protected]NER

      Both vendors dont seem to help so I have logged a complaint on both NYKAA and Shadowfax....
      +1 photos
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      R
      rajapandu
      Jul 10, 2024
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      Package not received

      I orderd an item from mesho and the package delivery date is on 10th july 2024 but when i tracked the package it says "we could not delivery your package" i think the mobile number you recieved and the mobile number i gave to mesho are different here is my tracking number SF[protected]FPL .
      And i will also attach my screenshot of the mobile number i provided to the mesho cross verify it and my mobile number is [protected]
      THANKYOU...
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