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Shadowfax Complaints & Reviews

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Updated: Nov 4, 2024
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Shadowfax reviews & complaints(1418)

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J
Jasjasjas
Nov 4, 2024
Nov 4, 2024
This thread was updated on Nov 4, 2024
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Never delivered to my address

Website: Shadowfax

I would like to express my concern regarding the delivery of my recent order, which has been marked as "near the address" since October 22nd. It is frustrating to see that the delivery date continues to be extended without any updates on when I can expect the items to arrive.

Additionally, I would like to highlight a previous order that faced similar issues. The items were kept in the hub for three weeks before being returned...
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H
Humaira Usman
from New Delhi, Delhi
Oct 21, 2024
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False order

I have recieved a COD order in my husband's name. It was sent through a company named Sai Creation, gujrat. Since there are multiple parcel coming to our home on random basis i recieved it by paying rs 856. But this order was not initiated by me or my husband.
This is false order from a company named Sai Creation.
I want my money back and i can even return the useless stuff they fooled us with...
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G
Gajsingh
Oct 21, 2024
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New Balance Lace up casual shoes

I had a return pick up scheduled on 09 oct. 2024 and the return item was picked up from my address as scheduled. On tracking this order (tracking id - R[protected]]AJI) it is showing that shipment was not received at Shadowfax’s facility on 09 Oct. 2024. Also, at Ajio’s end, it is not showing that pick up was done and they are claiming that no update has been received from courier partner(Shadowfax)....
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R
rajapandu
Jul 10, 2024
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Package not received

I orderd an item from mesho and the package delivery date is on 10th july 2024 but when i tracked the package it says "we could not delivery your package" i think the mobile number you recieved and the mobile number i gave to mesho are different here is my tracking number SF[protected]FPL .
And i will also attach my screenshot of the mobile number i provided to the mesho cross verify it and my mobile number is [protected]
THANKYOU...
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K
Kiriko
Jun 29, 2024
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Fake Delivery by the Delivery guy

Address: Patna

My flipkart order was supposed to be delivered on 28/06/2024 by shadowfox. It is showing the order is out for delivery tho They never tried to call me or the alternate number still they're saying that it is a FAILED DELIVERY ATTEMPT. bruh are you serious you'all never tried to deliver my order and just faking it INSANE AF. I call the delivery guy and he's saying I don't have any parcel with my name. WHAT SHOULD I DO? it's a whole TRAUMA...
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C
CH Shloka
Jun 14, 2024
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Fake product delivered

Address: Bangalore

I did not order anything. I got a call from the Shadowfax delivery guy saying that he has a parcel which is on COD. I thought someone in my family ordered so I paid 537 Rs., as the sum was not very large. There was a piece of black cloth inside. They have all my details- name, phone number and address which made it look like that it was a legit delivery.

I have been trying to reach out to Shadowfax since then and they have...
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Z
ZeenatS
May 25, 2024
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Had to pay for an order which was never ordered

Today on the 24th of May 2024, My mother received a delivery from a courier stating that it was ordered by us. Even though my mother refused the courier person was adamant that the delivery was for us and that we had to pay 779 rupees irrespective. He was not willing to go away .
Also because my mother was alone at home at that point of time and did not want to further argue, she paid for it.

i read reviews over the...
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R
rdcm1985
from Chennai, Tamil Nadu
May 24, 2024
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Request to deliver

Package SF[protected]SYP reached Chennai 13th May, It’s 24th May, yet to be delivered despite repeated reminders. Why are Shadow fax even in the courier business ?...
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A
Abhirami Praveen
May 16, 2024
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I am complaint about product delivery

Address: Shadowfax courier service

Sir i'm ordered a product in May 1 when the time i'm make the order its says that the product should reach on me at May 11. But till this date (May 16) the product has not reached me. But by looking at the status it is known that the product reached your kollam office on 7 th may.
AWB No : SF[protected]AJI and Phn No: [protected] please solve my problem. Immediately. I Need my product...
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W
Wolf95
May 11, 2024
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Delivery Guy asking for OTP for cancelation

I haven't ordered any package and receiving delivery from shadowbox.

While I asked delivery guy for cancelling it.he is asking for OTP.

Can you please look into it...
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R
ranjana dev
May 9, 2024
May 10, 2024
This thread was updated on May 10, 2024
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Delivery boy is fraud

Delivery boy said he can't deliver my parcel to to my adress
he want cancel otp
but he send me delivery otp
by mistake I gave him otp
and he cut my phone
but I felt my mistake in 1 second
I call back him he doesn't attend my call
I do 10 15 time he didn't receive my call after this parcel show delivered
.it's meesho parcel around 500 rupees prepaid I didn't get my parcel...
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K
khan72822@!
Apr 20, 2024
May 20, 2024
This thread was updated on May 20, 2024
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Product not delivered and not responding

A product ordered from ajio reached near me on 18/04/24 even after theese days they are not delivering the product to me. After i decided to pickup the product directly from there facility but they are not connecting my call...
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S
Sayed Zakir
Apr 9, 2024
Apr 9, 2024
This thread was updated on Apr 9, 2024
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I m complaining to my courier delayed

Address: Mumbai

This is my first bad experience shadowfax courier service seems to be fake, since last 10 days there is no update, call is not showing, order is also not canceled, it has been 10 days since the courier service is not working....
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V
vhpsrinivas9
Apr 3, 2024
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I am writing to bring to your attention an issue I encountered during a recent delivery experience. I believe it is essential to address this matter promptly to improve your services.

During a delivery attempt from Shadowfax which I ordered from AJIO online store, the OTP (One-Time Password) for delivery didn't receive. Subsequently, the delivery executive asked my personal details to get it delivered, which I found concerning. As a customer, I expect a secure and efficient delivery process without compromising my privacy.

I kindly request an investigation into this matter and appropriate corrective actions.
Shadowfax customer support has been notified about the posted complaint.
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    Fazil007
    from Tirupati, Andhra Pradesh
    Apr 3, 2024
    Apr 3, 2024
    This thread was updated on Apr 3, 2024
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    Id inactive

    Address: Tirupati

    Please 😭 activate my id...
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    K
    kayrasri
    from lucknow, Uttar Pradesh
    Mar 28, 2024
    May 20, 2024
    This thread was updated on May 20, 2024
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    My order has been cancelled by shadowfax without any information

    Address: lucknow

    Myself Kayra Srivastava placed an order from flipkart which was delived by shadowfax my order has been cancelled by shadowfax withitself without any prior information after and also i didn't refund my money through flipkart my shadowfax order id is-
    1) SF[protected]FE
    2) SF[protected]FE

    pLEASE HELP ME AND PROVIDE MY ORDER AS SSON AS POSSIBLE .
    I didn't cancel my order
    please give it to me....
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    A
    anki5july
    from Bengaluru, Karnataka
    Mar 28, 2024
    May 1, 2024
    This thread was updated on May 1, 2024
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    No return pickup but asking otp

    Hi,
    I have not placed any return pickup till now but getting call from ShadowFax number [protected] which is pressurising me to give an otp which they are sending. The person says that please give otp for return pickup and when I say that there is no return pickup then he says that ok, if you want to cancel the return then please provide cancellation otp which we have jist sent you. And they keep sending me otps and asks for it....
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    H
    hemantmittal78
    Mar 27, 2024
    Mar 27, 2024
    This thread was updated on Mar 27, 2024
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    Product reached at destination from 4 days..but delivery not completed

    Product reached at destination from 4 days..but delivery not completed. Fake delivery attempts were made in tracking information...no calls and information by delivery agent to me.

    Worst experience.
    I need the items at the earliest. But this is disgusting....
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    S
    Sarathtttt
    Mar 12, 2024
    Mar 25, 2024
    This thread was updated on Mar 25, 2024
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    The pickup guy took the extra product that is not for pick up

    I had put a return and exchage request for two seperate items on AJIO. the pick up guy took the return and exchage product with him but he came to collect only return item. After inly i know that he come for return item. Now i need the item for exchange it is with him/shadowfax office. I cant reach them. Please give my product
    Return id:RT[protected]
    Date 07.03.2024...
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    Srijan sha
    Mar 7, 2024
    May 1, 2024
    This thread was updated on May 1, 2024
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    I want to return my product sandisk Ultra micro sd card

    Yesterday, i want to return my sandisk ultra 128GB micro sd card. Delivery boy didn't came to my doorstep.. I call him then he tell me he is 500m far from my house and he told me to come there and give the product. Then his behaviour is vey bad and rude. He didn't picked my product and its shows pickup unsuccessful as the product failed the quality check. Even glowroad verified the product and accepted it to return but delivery boy didn't...
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