[Resolved] Ebazar Ninja — Fake mi power bank 20800 mah delivered | |||||
Hi, I ordered an Mi power bank from eBazar Ninja on 19th February, 2016 and product was delivered to me on 20th February, 2016. Immediately after opening the product i can find that its a fake product and not original. I even contacted customer care for this thing but as soon as I said that i have to return the product and want refund of it the lady put down the call. the name of executive was Anita. I tried to call again on the same number but they IVR did not gave the option for connecting with the executive. Very smartly they use their system to avoid complaints.Below are some more details for the complaint Order Id - OID38989 Order Date - 19th Feb, 2016 Product - Mi 20800 Mah Power Bank Desirable Solution - Refund of money I request the eBazar Ninja Team to contact me as soon as possible Was this information helpful? | |||||
Complaint marked as Resolved
eBazar Ninja customer support has been notified about the posted complaint. Verified Support Apr 03, 2016 eBazar Ninja Customer Care's response we haven't receive your product yet , once we will receive the product we will initiate the refund within 5-7 working days.
Verified Support Jun 29, 2016 eBazar Ninja Customer Care's response we really apologise for the inconvenience will have initiated the refund , it will be reflecting in your account asap.
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 3 Comments | |||||
Comments
After the telephonic conversation with mr.Deepak we are arranging the reverse pick once the product will received at our end we will proceed for the refund
Reply
After posting this complaint i got a call on Feb, 22 (Monday) from Ebazar's Executive Mr. Parmindar and he said that reverse pickup has been arranged and the product will be collected from me by Thursday. Today is Sunday and there is no update regarding the reverse pickup, I am trying to call on the same number but its not reachable.
Ebazar Team - Can you please let me know when the product will be picked from my place.
Ebazar Team - Can you please let me know when the product will be picked from my place.
Change in model of Powerbank
Please cancel my power bank order, which has been booked today evening in mobile number [protected]Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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