[Resolved]  Ebazar Ninja — Fake mi power bank 20800mah

Address:Kolkata, West Bengal, 700031
Website:eBazar Ninja

I received an e-mail stating that they are selling mi 20800mah power bank at a discounted price of rs 950/- only. On receiving the product i had some doubts regarding the product as the finish was very cheap. I do have a mi4 handset so i know that they have very good quality products. Then i started doing some research and found that mi dosent manufacture 20800mah power bank, thsy have 20000mah power bank only. Also this power bank only charges my mobile 1.5-2 times though my mobile battery is of 3000mah. I went to their site and tried calling their customer care no several times but it alawys goes to ivr. So i mailed them with my issue and they opened a ticket for that. But after a few days they closed it staiting that it had been resolved. I reopened it and they again closed it out. I am 100% sure that this is a fake power bank as i have gone to this site https://www.techmesto.com/identify-fake-xiaomi-power-bank/ and checked all the details. I would like to get a refund of my money for the product.
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Jul 20, 2016
Complaint marked as Resolved 
I got a refund of the amount. they had called me back after the complaint from this no 01165181873
eBazar Ninja customer support has been notified about the posted complaint.
Verified Support
Jul 02, 2016
eBazar Ninja Customer Care's response
we haven't receive the product yet , once we will receive the product we will initiate the refund.
Verified Support
Jul 08, 2016
eBazar Ninja Customer Care's response
we have received the product and we have initiated the refund , will get it asap.
Complaint comments 

Comments

please send correct order did not change product another one
Shaik I didnot understand what you said. If you want the order no then here it is → Order ID - OID78706
→ Product - 20800 Mah PowerBank
→ POD No. - [protected]
→ Logistic Partner - Shipdelight as sent to me by eBazarNinja during order confirmation
we are arranging the reverse pick once the product will received at our end we will proceed for your refund.
Received the refund today.. Thanks to this forum for the resolution of this complaint

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    Plot No. 112 3rd Floor Ram Vihar, Delhi, Delhi, India - 110092
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