[Resolved] Ebazar Ninja — Fake product and pathetic customer service | |||||
The last three weeks of my life have been proved to be very pathetic just because of your irresponsibilty towards your customers. First of all, BOSS ! YOUR SERVICES SUCKS !! None of your agents pick up the customer care line and if somehow she does... NO RESULT IS FOUND. I have been a victim of your fake services and company since three weeks. I ordered an MI 10400 MAH Power bank which proved to be a fake one. Just after 2 hrs. Of recieving it...I brought that into your knowledge. I am that fed up with you people that i tried to contact you tgrough any possible way i could. Be it facebook, whats app, calls, mails and so on ! But SERIOUSLY !! That is how you support your customers . Your time period of 48hrs. Has proved somewhat around 3 weeks for me and yeah that sounds STRANGE and IRRITABLE to me. If i want the product to be sent back and my money get refunded, that should be your priority work.If you cant do that..then i would request you to PLEASE SHUT DOWN YOUR COMPANY. Though after 2 weeks the product was picked up by the pick up services but then again it has been a week since then. No update from your side has proved to be helpful for me yet ! The same pathetic e mail reply is enough to irritate your customers. I NEED MY MONEY BACK ! Now your agents are holding the product as well as my hard earned money and that won't take long for me to sue you. It would be better to provide a contact of a reasonable man in your company instead of someone who is not at all responsible. You have tested my patience a lot and believe me i have the support of other customers also who are ready to sue you happily. Don't expect that i wont be abusing you on the next call. Make sure my work becomes your priority. It's high time ! Contact me : [protected] Bhu1.[protected]@gmail.com Was this information helpful? | |||||
Complaint marked as Resolved
Verified Support Nov 24, 2015 eBazar Ninja Customer Care's response We had a word with the customer and refund already done from our end 1 days ago
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