[Resolved]  Ebazar Ninja — Mi 20800 mah large capacity power bank

Address:110092
Website:www.ebazar.ninja

Dear sir,

This is to inform you that i have made an order of mi power bank - 20800 mah vide order id - oid108063 through ebazar site www. Ebazar. Ninja/ on 10 june 2016 and the same has been received by me on 16 june 2016 at 11:00 am. However, the product that has been received by me was defective and was not in working condition.
The same was communicated to them several times on their mail id ([protected]@ebazar. Ninja) and many telephone calls were made on their customer care number (+91 [protected] and +91 [protected]) which were inattentive and till date i haven't got any response from their side. (Copy of mail is enclosed for your reference)

So request you to please look into the matter and help me to get a refund of rs. 980 /- that has been paid by me.

Please do the needful.
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Jul 21, 2016
Complaint marked as Resolved 
After submitting my compliant over here, They called me and started the process for refunding the same. Called from Phone number : +91 1165181873
eBazar Ninja customer support has been notified about the posted complaint.
Verified Support
Jul 02, 2016
eBazar Ninja Customer Care's response
we havent receive the product yet , once we will receive the product we will proceed further.
Verified Support
Jul 04, 2016
eBazar Ninja Customer Care's response
we have receive the product , once we will receive bank account details we will initiate refund.
Verified Support
Jul 08, 2016
eBazar Ninja Customer Care's response
we have initiated refund from our side will get it asap.
Complaint comments 

Comments

Dear sir,

This is to inform you that i have made an order of mi power bank - 20800 mah vide order id - oid108063 through ebazar site www. Ebazar. Ninja on 10 june 2016 and the same has been received by me on 16 june 2016 at 11:00 am. However, the product that has been received by me was defective and was not in working condition.

The same was communicated to them several times on their mail id ([protected]@ebazar. Ninja) and many telephone calls were made on their customer care number (+91 [protected] and +91 [protected]) which were not attended and till date i haven't got any response from their side. (Copy of mail is enclosed for your reference)

So request you to please look into the matter and help me to get a refund of rs. 980 /- that has been paid by me.

Please do the needful.

we are arranging the reverse pick once the product will received at our end we will proceed for your refund.
The bank details have already been mailed to you July 4, 2016. Please initiate refund of the same.
Till Now, I have not received any amount. Please initiate fast.
Please process fast and do the needful. I am awaiting for my amount.
Sir, i am still awaiting for your response on this and moreover to get back the refund. I am continuously trying to reach you but the response is not proper. Apart from that, Since i have already sent back the product, there is erroneously delay in refunding the amount. So, Request you to please consider my plea and initiate the process fast.
Thank You. The amount has been received.

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    Plot No. 112 3rd Floor Ram Vihar, Delhi, Delhi, India - 110092
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