[Resolved]  Ebazar Ninja — Need response from ebazar

Address:Chennai, Tamil Nadu, 600112
Website:Ebazar

I have purchased power bank in ebazar. The product is dispatched on 20th june from that day i was complaining about it that it is not in a working condition. I have purchased two product both the product is not working. I complaint many times and i am calling them enormous amount of time no customer is ready to pick up the call they just avoiding to attend the call. Once a lady anjali chaurasia was handling the cal and asked about my problem. She said courier person will come to get the product back. But she dint give any answer about my money 1200rs which i have paid for that power bank. I need my money first. Without any assurance about money how would i give back the product. That courier boy said money will return to your account. What account???
I don't have account in bank so only while purchasing i have chosen cash on delivery.Instead how would they post money in. Bank without any account details. Please i request ebazar customer to give my money back and get your product
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Dec 12, 2016
Complaint marked as Resolved 
eBazar Ninja customer support has been notified about the posted complaint.
Verified Support
Nov 09, 2016
eBazar Ninja Customer Care's response
kindly contact[protected] or 65181871 for assistance.
Complaint comments 

Comments

we really do apologize for the inconvenience, kindly share the order details for the further proceedings.
As I have complaint about my product that it is not In a working condition . The EBazar doesn't responding for it. The customer anjali chaurasia picked up the call and she was responding me. Two days later courier boy came and asked the product which I have purchased. But he dint give my money back. I asked without any assurance how would I return the product and the deliver boy went back. You ask money to EBazar by calling their customer service. I have tired calling it enormous amount of time. The are not attending the call. For each call I lost 2rupees more than hundred times I tired calling them. My own balance 200 lost by calling the customer number . Without talking simply the tone please wait while we connect you call I is saying by computer for that itself 2rupees lost for call.
Ask EBazar customer to respond properly and return my money 1200rupees .
I have received a mail from ebazar.ninja that mi power bank have some offers.
I have purchased two power bank and it has been delivered on 20/6/2016. It is not working . The product dispatched is a duplicate product . I have complaint about it many times. But EBazar.ninja haven't responded still now. I have also posted my complaint many times .I don't know whether their will be a solution for it or not. Total cost 1200 paid for two power bank.

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    Plot No. 112 3rd Floor Ram Vihar, Delhi, Delhi, India - 110092
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