[Resolved]  Ebazar Ninja — Power banks not delivered

Website:

ebazarnininja

I ordered mi power bank costing rs.599/- from ebazar ninja on 07.01.2016 and pre payment was done and order was confirmed.
But after 1 day, i. e. on 08.01.2016 i got an e-mail that reads "order cannot be delivered to give pin, kindly provide another pin on whatsapp (no, given [protected])" so i gave another pin no. and adress.instantly it was replied "adress and pin provided by you is updated, you will be updated with tracking details when your order is dispatch". however, i was never updated so i made a complaint on 28.02.2016 on their watsapp no. and replied came on 03.03.2016 which reads "your complaint already escalate, please wait for sometime". so i waited yet again, but no correspondence was there from their side. so i made a complaint again on 05.04.2016 by writing to them that i will file complaints against them if i got no refund in a reasonable time. their replied came on 15.04.2016 stating that "we wish to confirm that the said matter has already been escalated to concerned team and we shall keep you posted, request to kindly bear with us for sometime so we can revert back with an amicable solution".
However, as usual no post, no updated has been made so far to me, hence finally, i lodge my complaint.