[Resolved] Ebazar Ninja — Received faulty power bank 20800mah | |||||
Dear sir, I received power bank 20800 mah. Order id no oid95043 dated 26 may 2016 from ebazar. Ninja, after opening the courier envelop i found that there was a technical problem in its in & out usb ports. I lodged complaint in this regard at [protected]@ebazar. Ninja and same time i got reply from them, they generated a ticket #54178 received faulty power bank 20800 mah on 28th may 2016 6.03pm. From that day i regularly tried to get in touch at courier company no [protected], person name mr. Bhanu from gurgaon but he told courier was dispatched from adarsh nagar delhi,, at other no from where i get call of order confirmation [protected] and with your customer care nos +91 [protected]. After calling customer care no i regularly get sms from dm-srecep containing "dear customer, thank you for your interest. We acknowledge your call to [protected]". From 30th may 2016 i regularly tried to call on these cc nos but only electronic voice is listened saying our executive are busy and contact u soon. From 28th may 2016 i did not get any response from your side and i feel i was get cheated by your company. Sir am planning summer vacation for few days, so once again i request you to change the power bank with new one within next 2 working days otherwise i lodge a police complaint and also file a case in consumer court. Seeking positive response from your side. Thanks Regards Sushil plahania Was this information helpful? | |||||
Aug 4, 2016 Complaint marked as Resolved eBazar Ninja customer support has been notified about the posted complaint. Verified Support Jun 30, 2016 eBazar Ninja Customer Care's response as per our procedure we are ready to replace the product but customer is not ready fpr reverse pickup procedure.
| |||||
2 Comments | |||||
Comments
plz solve my problem i purchage a pawer bank 20800 this is demage product
Reply
plz call me