Ecom Express — [protected] Parcel not delivered after delivery date over on 31st MArch

Dear Team,

The shipment for the above parcel number is yet to be delivered, i have raised complaints also two days back they said that it will be delivered to you in another 24-48hrs but it is not delivered to me in the speculated time and today i have spoken to your executive manshika and the call escalated to the person ruby and she said that we will highlight your delay in parcel to the respective ecom express delivery locations. but not confirming when it will be delivered to me.

I want to know who is responsible for this and where my parcel is kept. and when it will be delivered to me.
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Ecom Express customer support has been notified about the posted complaint.
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Dear Sir/Mam,

Greetings from Ecom Express

We regret for the inconvenience caused. With reference to your query regarding the said tracking number, the said shipment is currently out for delivery and the delivery person may coordinate with you before his visit.

Please confirm if the shipment is undelivered to assist you.

Regards,
Team Ecom Express

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