[Resolved]  Ecom Express — Parcel undelivered

It's been more than 15 days since my shipment arrived at my nearest ecom express but it's still not delivered . I connected with multiple delivery agents none of them picked up my call and they are simply marking the shipment as undelivered due to "customer refused to accept" or " customer is not reachable". This is not acceptable at all Ecom.
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Nov 18, 2023
Complaint marked as Resolved 
AWB- 3249150918
Ecom Express customer support has been notified about the posted complaint.
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    Ecom Express Phone
    +91 11 3021 2000
    +91 11 6659 8800
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    No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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