Yeasterday one delivery boy called me and asked to come about 7 kilometers away of my house whene as i had submitted my residencial adress for the return but as i was not there so i was unable to reach him. He rudely talked me and said if you do not come i shall reject your return and hence he rejected too.
Kindly take proper action against him and tell them to pick my return.
Order no. [protected]
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Ecom Express customer support has been notified about the posted complaint.
Nov 15, 2019
Updated by prabhat singh@123 for more details call me at [protected]
Verified Support
Nov 18, 2019
Ecom Express Customer Care's response Dear Sir,
Greetings from ECOM Express
We regret the inconvenience. Please share the 9 or 10 digit shipment AWB/tracking number at [protected]@ecomexpress.in for us to assist you and resolve your complaint/query.
Regards,
Team ECOM Express
Verified Support
Nov 19, 2019
Ecom Express Customer Care's response Dear Sir,
Greetings from ECOM Express
We are unable to see your contact number so we request you to share your tracking number to assist you better.
In the morning I received that my consignment will be delivered today. But it wasn't. Number [protected]. When I tracked my order, it was written consignee request for further delivery. I did not receive any phone call from the delivery boy . I did not ask for delay.
Thank you for writing to us. With reference to your query regarding the AWB number 8595005278, as per our records the said shipment has been delivered on 5th February at the registered address.
Request you to kindly check and confirm back in case you have not received the same or require any further assistance from our end.
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Greetings From ECOM Express.
Thank you for writing to us. With reference to your query regarding the AWB number 8595005278, as per our records the said shipment has been delivered on 5th February at the registered address.
Request you to kindly check and confirm back in case you have not received the same or require any further assistance from our end.
Regards,
Team ECOM Express