Ecom Express — About my product delivery

Ecom Express — About my product delivery

S Sipika Saini from Delhi, Delhi

I am from kharar(punjab), dist. Mohali. I have ordered some products from smytten and they courier the products through ECOM Express on 21dec'2020, EDD was 26 dec'2020. but did not get my products till date. Shipment person (Narinder Singh) has put status un-delivered twice even after getting my request again and again. He even did not called me to verify the same. I have shared the same complaint to Smytten as well. I am expecting immediate action on the same. Thanks Shipment awb: [protected] Was this information helpful? No (0) Yes (0)
Ecom Express customer support has been notified about the posted complaint.
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Ecom Express Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Sir,

Greetings

Please accept our apology for the delay in response. Request you to kindly confirm if you got the shipment delivered to assist you. If the shipment has been delivered then please confirm the actual date of receiving.

Regards,
Ecom Express Team