Ecom Express — About the delivery of my products.

Shubeena

Jul 10, 2021

Address:

New Colony Wanigam Payeen Pattan Baramulla

Hello
I just want to mention over here that you delivery service is very much disappointing in the Pattan area of Baramulla district of Jammu and Kashmir India.The delivery boy is just dropping the message that product cannot be delivered even before making a call n just made a single call but didn't even spoke .I am trying to make the redelivery again n again for the consecutive three days but today again he mentioned that product cannot be delivered due to wrong adress.He is just pretending to be in my area n is not delivering my product.Just look into this matter as soon as possible

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Ecom Express customer support has been notified about the posted complaint.

Jul 10, 2021

Updated by Shubeena Plzz look into this matter as soon as possible.

Verified Support

Jul 13, 2021

Ecom Express Customer Care's response Dear Shubeena,

Greetings from Ecom Express

We deeply regret for the inconvenience caused due to said incidence. Surely we shall look into this matter to avoid this in future.

Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Team Ecom Express