Ecom Express — again rto lock for my product

Yesterday after registering complaint for opening rto lock at noon in the evening it was opened and at night 1 am it has locked again please i need that product please make it possible to deliver.. From last 6 days i am contacting ecom center all are saying different opinions one people says u will be deliver in 24 hours
Some says u wont get product which opinion i have to take
Awb [protected]
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Ecom Express customer support has been notified about the posted complaint.
Jul 26, 2020
Updated by Satharmonch
Pleass make it fazt
Verified Support
Jul 27, 2020
Ecom Express Customer Care's response
Dear Sir,

Greetings from Ecom Express!

With reference to your request regarding the undelivered shipment, we are coordinating with the concerned team to arrange the delivery. You shall be notified through a SMS on your registered number once the shipment is out for delivery.

Regards,
Ramen
Team Ecom Express
Verified Support
Jul 31, 2020
Ecom Express Customer Care's response
Dear Sir,

Greetings from Ecom Express!

Please accept our apology for the inconvenience caused due to non-delivery of your shipment. Due to fear of COVIND-19, the shipment is pending for delivery. We are monitoring the situation and shall arrange the delivery accordingly.

Regards,
Ramen
Team Ecom Express
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