Ecom Express — Against AWB Number [protected]

Ecom Express — Against AWB Number [protected]

S Shubham23kls from Vijaypur, Uttarakhand Oct 13, 2021 Oct 15, 2021 This thread was updated on Oct 15, 2021

I have ordered a iphone and it is shipped on 11th October .Together with it have ordered screen guard, charger and some other stuff which is also shipped on 11th october through same courier ecom express and all were from same location gurgaon.Today its 13th October, i have recieved all the product except my iphone of awb number [protected] .I am sure definately the ecom service people were planning to cheat on me by taking mobile from box and putting something else Please help me out my awb number of ecom express is mentioned above twice. Was this information helpful? No (0) Yes (0)
Ecom Express customer support has been notified about the posted complaint.
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Ecom Express Customer Care

from Mumbai, Maharashtra

Oct 15, 2021

Verified Support

Dear Shubham,

Greetings From Ecom Express.

Thank you for writing to us. With reference to your query regarding the AWB number [protected], the said shipment is currently in transit. The Expected Delivery Date of the said shipment is 17/10/2021.

Regards,
Team Ecom Express

Shubham23kls's [Complaint's author] reply, Oct 15, 2021

Sir now my package ha lost the route.My delivery location is in Jammu city but its went to kasmir Anantnag and there is no status update since 2 days. Also i am your regular service consumer always product is taken to my nearest hub in jammu but this time its different its i phone sir.Please help