Ecom Express — AJIO order in transit at Hyderabad

Address:Hyderabad

I placed my order in AJIO on 4th june and the order was supposed tondeliver by 12th june, but it was delayed and still by today 17th june it was not delivered. It is showing in transit at Hyderabad for the past 6 days and not moving further. Please have a look at the screenshot attached to find the order details as well as the status till now and make the delivery fast asap. Thank you.
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Dear Sidhartha,

Greetings from Ecom Express!

We sincerely apologize for the inconvenience caused to you due to delay in delivery. As per our records the said shipment is currently untraceable in our network. We are coordinating with the concerned department to check the current location of this shipment. Meanwhile, please contact your shopping portal for assistance.

Regards,
Team Ecom Express
Sidhartha03's [Complaint's author] reply, Jun 20, 2023
My AWB no: 9741332414
The status is updated today and again it is showing in transit at Hyderabad. Please make the delivery as soon as possible.
Ecom Express Customer Care's response, Jun 22, 2023
Verified Support
Dear Sir,

Greetings from Ecom Express!

Please accept our sincere apologies for the inconvenience caused due to delay. We regret to inform you that as per our records your shipment has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.

Regards,
Team Ecom Express

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