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Ecom Express

Ecom Express — Am received different product I need to return that product and also need refund... That package have not seller address also...

I am received different product need to return and refund my money... That package have not any detail like seller detail... Return code and extra... I talk to delivery boy and supervisor also they are answering very rude... When i received that package that time i informed also its not my product so please return it but they not respond me
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Comments

Dear Imran,

Greetings from Ecom Express

We regret for the inconvenience caused. Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Team Ecom Express
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[protected]
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Ecom Express Customer Care's response, Dec 19, 2022
Verified Support
Dear Imran,

Greetings

Please share the return tracking number starting with 5 incase the pick up needs to be done through Ecom Express. You can checked with your shopping portal fir further details.

Regards,
Ecom Express Team
I dont have any return code on this lable please see below image

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    Ecom Express Phone
    +91 11 3021 2000
    +91 11 6659 8800
    Ecom Express Address
    No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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