Ecom Express — amazon product metro tyre

Today i'm order reached city which is 35km far from my native place, morning ecome express courier boy called me and told me that sir u come to to hear and collect your product, then i told sorry it's not possible bcz idnt hv any personal vehicle, then he told ok sir if possible tmrw i will come and deliver your order then i agreed, bfr 30min bfr i got msg from ecom express that, your order not delivered due to bcz of you refused,
My order awb number is[protected]