Ecom Express — Amazon product not delivered

I'm posting this review as i've faced this my own when i ordered the product through amazon they didn't delivered at my address saying address not found and giving me missed call (One ring call so i could not pick up) then they marked it as not able to contact this happened 5-6 time.
And i think they did not even came to my address just pretend like they are looking for my address and tried calling me.

I would have given this zero rating if there would be a options.
This is my first time i'm giving 1 star to any company or product in my life so can understand the trouble they put me in.
Was this information helpful?
No (0)
Yes (0)
Ecom Express customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Sir,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Ramen
Team Ecom Express

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ecom Express
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    6405
    Pending
    3645
    Resolved
    1263
    Ecom Express Phone
    +91 11 3021 2000
    +91 11 6659 8800
    Ecom Express Address
    No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
    View all Ecom Express contact information