Ecom Express — Another negligence of Ecom express.

Sir, this is to inform that another negligence made by Ecom express delivery partner for Abe:[protected].My address is totally within the delivery area of Ecom express.The can deliver pre-paid order in this same address but could not deliver COD order.All this are selly excuses made by Ecom express executive if you could not deliver COD product better not to accept any COD order shipment.You are accepting COD shipment and not delivering.Last time also you did same with my another order Abw:[protected] and made me lose Rs. 500 because I made partial payment for the same.I contacted the seller at your request but they didn't sent the product back nor do they refund.I don't know what rivalry you have with me.
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Ecom Express customer support has been notified about the posted complaint.
Verified Support
Jun 28, 2022
Ecom Express Customer Care's response
Dear Sanjay,

Greetings from Ecom Express

Please accept our sincere apologies for the inconvenience caused. We will surely take up this matter to the concerned team, so that such kind of incidences do not get repeated in future. Please be informed that that as per our records your shipment has been returned to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.

Regards,
Team Ecom Express
Complaint comments 

Comments

Dear Sir/Mam,

Greetings from Ecom Express

Please accept our sincere apologies for the inconvenience caused. As per our records your shipment has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.

Regards,
Team Ecom Express

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    +91 11 3021 2000
    +91 11 6659 8800
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    No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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