Ecom Express — AW[protected]product picked but not getting any confirmation)

Hi,
today i handover my product for servising which is assigned ny REALME. as per realme customer support the pickup executive suppose to give me the receiving of the pickup produst at the time of pickup but they picked my product at 11 AM on 08/07/2020 but they did't give me any receiving slip even when i asked please give the pickup done text which is automatically i receive when they marked pickup in his device but they don't give me any thing.

they just give me a pic which is i attached with this complaint.

please suggest

Regards,
Chandra Prakash
[protected]
+1 photos
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Ecom Express customer support has been notified about the posted complaint.
Verified Support
Jul 11, 2020
Ecom Express Customer Care's response
Dear Sir,

Greetings From Ecom Express.

With reference to your query regarding the AWB number[protected], the said shipment is currently in transit. The Expected Delivery Date of the said shipment is 14th July.

Regards,
Ramen
Team Ecom Express
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