Ecom Express — AWB: [protected] - Shipment delayed for more than a week

Saravanan Chokalingam

Nov 20, 2021

Address:

Chennai

This shipment was sent via Ecom express on 09th November from Bangalore to Chennai - its been 11 days and still not delivered.

It was supposed to be delivered on 12th. I called the customer care around 15th and they took a complaint and told that in 72hours (18th) I would receive delivery. Today is 20th and still I havent received the delivery. The shipment reached chennai on 16th and just stays there without delivering.

What kind of courier service this is?

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Ecom Express customer support has been notified about the posted complaint.

Nov 20, 2021

Updated by Saravanan Chokalingam This it he last update on 16th

Verified Support

Nov 23, 2021

Ecom Express Customer Care's response Dear Saravanan,

Greetings from Ecom Express

We regret for the delay. With reference to your query regarding the mentioned tracking number, as per our records the said shipment has been delivered at the registered address on 21st November 2021.

Request you to kindly check and confirm the delivery or in case you have not received the same and require any further assistance from our end.

Regards,
Team Ecom Express