Ecom Express is just a Carrier. We pick and deliver the parcels in sealed condition from the sender. We do not check the contents. However, to give our Customers a better experience we do walk a extra mile to coordinate with the Shopping portal to their complaints resolved.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Greetings from Ecom Express!
Ecom Express is just a Carrier. We pick and deliver the parcels in sealed condition from the sender. We do not check the contents. However, to give our Customers a better experience we do walk a extra mile to coordinate with the Shopping portal to their complaints resolved.
Regards,
Team Ecom Express