Ecom Express — Awb does not exist

I ordered from one seller, and i received a message from ecom stating my tracking no. if and transaction reference no. ITS BEEN 3 DAYS AND WHENEVER I TRACK THE STUPID WEBSITE SHOWS AWB NOT EXIST.

this is the message- Ecom express your consignment with tracking number [protected] has been booked. The reference number for this transaction[protected]
Was this information helpful?
No (0)
Yes (0)
Ecom Express customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Sir/Mam,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number (shows protected) or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Team Ecom Express
Farhan Iqbal's [Complaint's author] reply, May 18, 2021
This is my tracking number 8561686903
why the hell i cannot track it in your website

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ecom Express
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    6402
    Pending
    3646
    Resolved
    1262
    Ecom Express Phone
    +91 11 3021 2000
    +91 11 6659 8800
    Ecom Express Address
    No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
    View all Ecom Express contact information