Ecom Express — Awb no [protected]

Address:

2-5-30/C/405, FLAT NO 405, 4TH FLOOR, CLASSIC RESIDENCY, UPPARPALLY, RAJENDRANAGAR, NEAR PILLAR NO 202

Feb 21st received call from delivery agent saying he is near the delivery address and will come in few minutes to deliver the package..
No one come home and package not delivered.
Feb 21st called Econ Express customer care number and complaint registered. Executive promised package will be delivered by 22nd 5 PM.
No call and no delivery.
Feb 22nd . No call and no delivery of product.
Feb 23rd. received SMS delivery today. in the morning.
Feb 23rd received one more SMS @ 2PM we were unable to deliver your package. delivery will be done next day... why ???????????? NO way to track and No way to check with anyone.
I called EcomExpress and requested I will go and pickup the product myself from delivery center. I visited the address personally provided by customer care executive.. There is no delivery center there.. Its a fake address... who took time to visit to delivery center and wasted his time.. Its customer.
I called from the given address and compained again that I am standing at given address but there is no ECOM office or delivery center on that given address.
Customer care executive simply told, go and relax - we will deliver you product in 48 hours...
What is this non sense to do delivery of a product. and even customer care does not have a way to track the delivery or the delivery agent.. nonsense...