[Resolved] Ecom Express — awb no[protected] wrongly parcel (amazon) returned I don't receive it back

prachitkg

from Indore, Madhya Pradesh

Address:

Indore, Madhya Pradesh

Sir on 17 oct 2018 Sir, by IT issues or any other reason return requested accepted by youI did back the parcel you had to return to Amazon. Amazon executive says they don't receive your return parcel till now. please track my parcel location and sent back the same to my address.
sir मैंने 17 oct, 2018 अमेज़न पार्सल return request किया था request accept bhi hui और parcel return 20, oct ko scheduled था but 17 oct को ही १ घंटे के अंदर आपके एग्जीक्यूटिव का कॉल आया और parcel return ले गए Amazon customer care executive को कॉल किया तो पता चला कोई पार्सल reutrn receive hi नहीं हुआ pracel location tracked in Delhi प्लीज आप मेरे एड्रेस पर सेंड कर दें
AWB no[protected]

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Mar 27, 2019

Complaint marked as Resolved

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Feb 21, 2019

Ecom Express Customer Care's response Dear Sir,

Greetings from Ecom Express

Thank you for writing to us. We regret for the inconvenience caused to you. Please be informed that your shipment vide Con no:[protected] got damaged while in transit and its not worthy for delivery to Vendor. The same has been updated to your Shopping portal. Request you to kindly contact your shipper in this regards.

Regards,
Ecom Express Team