Ecom Express — Awb number doesn't exist and attitude of delivery boy

Address:

Ecom express cochin

I ordered a t shirt which had reached the next stop from my home but the delivery boy refused delivery because he claim's that the boundary of his delivery line exceeds so he can't i am so annoyed with the behavior of the delivery boy and also i ordered a pair of shoe's which i try to track but pop message came as the awb number doesn't exist what should i have to do next to track my order