Ecom Express — awb number notified as invalid.

 
2 Reviews
 Ashwini Gupta on Aug 13, 2018
I placed my order on 24th july and by the ordering site, i was supposed to recieve it by 10th august. I checked the status of my order and was told by ecom express that i'd receive the order by 13th august. Today again i checked for my order status and now ecom express notifies me that the awb number is invalid. I've been checking the order status using the same awb number since the last one week, how has it become invalid when i've not even received my order yet.

Complaint Status


[Aug 13, 2018] Ecom Express customer support has been notified about the posted complaint.
Verified Support
Ecom Express Customer Care's response, Aug 13, 2018
Dear Ashwani,

Greetings from Ecom Express!

Thank you for writing to us. With reference to your query regarding the shipment, request you to kindly provide the 9 digit AWB/tracking number so that we may assist you accordingly.

Regards,

Ecom Express Team
Complaint comments  1 Comment     Updated: Share0Tweet0Share0

Comments

Sir iam order wireless Bluetooth philips power.10400 but not working this is damage.. please change my item sir thank q

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    21%
    Complaints
    720
    Pending
    48
    Resolved
    136
    phone
    +91 11 3021 2000
    +91 11 6659 8800
    location
    No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
    Ecom Express - awb number notified as invalid.