[Resolved] Ecom Express — awb number notified as invalid.
AsAshwini Gupta on Aug 13, 2018
I placed my order on 24th july and by the ordering site, i was supposed to recieve it by 10th august. I checked the status of my order and was told by ecom express that i'd receive the order by 13th august. Today again i checked for my order status and now ecom express notifies me that the awb number is invalid. I've been checking the order status using the same awb number since the last one week, how has it become invalid when i've not even received my order yet.
Complaint marked as Resolved Sep 16, 2018
[Aug 13, 2018] Ecom Express customer support has been notified about the posted complaint.
Verified SupportEcom Express Customer Care's response, Aug 13, 2018
Greetings from Ecom Express!
Thank you for writing to us. With reference to your query regarding the shipment, request you to kindly provide the 9 digit AWB/tracking number so that we may assist you accordingly.
Ecom Express Team
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