Ecom Express — AWB#[protected] : creating problem in delivering the product

Surendarssm

from Vellore, Tamil Nadu

Jan 25, 2022

Address:

https://ecomexpress.in/

AWB#[protected], poor tracking record, product reached my destination on 13th jan, and keeping the product for somedays, and withou making delivery attempt product is sent back to seller on 22nd jan. and now again changed as product received namakkal.
will i receive the product or not???.. if not Ecom express is incapable to deliver the product, they must correctly give the status. manupulating customers, the product still didnt make any delivary attempt from Ecom express.
poor pathetic service and irresponsible .. contact to customer care through email, through ecom express contact options no response.

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Ecom Express customer support has been notified about the posted complaint.

Verified Support

Jan 27, 2022

Ecom Express Customer Care's response Dear Sir,

Greetings from Ecom Express

Please accept our sincere apologies for the inconvenience caused. As per our records your shipment has been returned back to your shopping portal. So we request you to kindly coordinate with your shopping Portal for assistance.

Regards,
Team Ecom Express