Ecom Express — Bad and very very poor service

I am from Manipur .I have purchased a mobile handset from realme online sstore.The item was kept at Guwahati hub for more than 20 days . Now after reaching Imphal in my state and just few kilometres to reach me they returned my package to the shipper. Ashamed of your delivery service. I wasted my time thinking i will get my ordered product even though it takes a lot of time but I don't expect this type of service..ECOM EXPRESS DELIVERY SERVICE IS VERY POOR .PLEASE TELL THE REASON FOR IT. Ecom Express your service is terrible.
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Ecom Express customer support has been notified about the posted complaint.
Verified Support
Jun 06, 2021
Ecom Express Customer Care's response
Dear Sir/Mam,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Team Ecom Express
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    Ecom Express Phone
    +91 11 3021 2000
    +91 11 6659 8800
    Ecom Express Address
    No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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