Ecom Express — Book not received

Megha rounak

Jun 18, 2021

Address:

6-3-903 a/5 somajigudda Hyderabad Telangana 500082

Order ID cs[protected]-[protected] and tracking number [protected] has been ofd lock since June 7.it has customer could not be reached... however no one has tried to contact me.kindly look into this and arrange for early delivery

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Ecom Express customer support has been notified about the posted complaint.

Verified Support

Jun 21, 2021

Ecom Express Customer Care's response Dear Megha,

Greetings from Ecom Express!

Thank you for writing to us. Please accept our apology for the inconvenience caused due to the non-delivery of your shipment. We shall take up the matter with the concerned team and expedite the delivery of your shipment.

Regards,

Team Ecom Express

Verified Support

Jun 21, 2021

Ecom Express Customer Care's response Dear Sir/Mam,

Greetings from Ecom Express!

Thank you for writing to us. Please accept our apology for the inconvenience caused due to non-delivery of your shipment and the updated reason. We shall take up the matter with concerned team and expedite the delivery of your shipment.

Regards,
Team Ecom Express

Verified Support

Jun 27, 2021

Ecom Express Customer Care's response Dear Sir,

Greetings From Ecom Express.

With reference to your query regarding the mentioned tracking number, as per our records the said shipment has been delivered at the registered address.

Request you to kindly check and confirm the delivery or in case you have not received the same and require any further assistance from our end.

Regards,
Team Ecom Express