Ecom Express — Complain about non delivery of my parcel [protected]

I had ordered a product from green go coporation and which was supposed to be delievered on 15.06.2021 but till 28.06.2021 it has not been delievered. I had seen status as customer was not available or customer refused top accept delievery. I had called customer care almost 10 times and everytime i am assured that it will be delievered in nexct 24-48 hours.
Very pathetic service, no delivery boy has called me till date it can be verified by their call records.
Kindly look into the matter
Was this information helpful?
No (0)
Yes (0)
Ecom Express customer support has been notified about the posted complaint.
Verified Support
Jun 30, 2021
Ecom Express Customer Care's response
Dear Bhuvan,

Greetings From Ecom Express.

With reference to your query regarding the mentioned tracking number, as per our records the said shipment has been delivered at the registered address.

Request you to kindly check and confirm the delivery or in case you have not received the same and require any further assistance from our end.

Regards,

Team Ecom Express
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ecom Express
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    6402
    Pending
    3646
    Resolved
    1262
    Ecom Express Phone
    +91 11 3021 2000
    +91 11 6659 8800
    Ecom Express Address
    No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
    View all Ecom Express contact information