Ecom Express — complaint about undelivered item

kesashish

Jul 13, 2021

Address:

B224 BHEL TOWNSHIP, Ranipet, Tamilnadu, 632406, Mob-8695842444, Alternate no-8299738458

Hi,
My Name is Ashish Kesarwani. I have ordered few items from The Affordable Organic Store. It was shipped via ECOM express. Tracking Number of order is [protected]. It has reached my nearby ECOM Delivery Centre on 09/07/2021.
While tracking the order, it shows that it is out for delivery. But I did not get any call or msg from the delivery boy. When I track the same in the evening, it shows that Item undelivered because customer is not available. It is happening since last four days. Pls help in this regard.

Was this information helpful?

No (1)

Yes (0)

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Jul 16, 2021

Ecom Express Customer Care's response Dear Kesashish,

Greetings From Ecom Express.

With reference to your query regarding the mentioned tracking number, as per our records the said shipment has been delivered at the registered address.

Request you to kindly check and confirm the delivery or in case you have not received the same and require any further assistance from our end.

Regards,

Team Ecom Express

Jul 16, 2021

Updated by kesashish The shipment has been delivered on 15/07/2021.
Thank you