Ecom Express — Complaint on the delivery boy and customer care executive | |
The behaviour of the delivery boy is so rude. Why am I paying delivery charge is to get my parcel at my doorstep. But he fixed one place as landmark and ordering me to get the parcel from there. I am not sure this is the way of handling a customer. And one mor thing is, to raise a complaint regarding this, I have contacted customer service but I didn't get any response from them.. Both delivery person and the customer service is not responding properly. I just wondering the way u guys are handling your customers.. Was this information helpful? | |
Ecom Express customer support has been notified about the posted complaint. Verified Support Jul 06, 2021 Ecom Express Customer Care's response Dear Sir/Mam, Greetings from Ecom Express We are sorry to hear about your experience. We would like to help. Please email us your 9 or 10 digit shipment tracking number to assist you. Regards, Team Ecom Express | |
Add a Comment | |
35%
Complaints
6399
Pending
3646
Resolved
1262
+91 11 3021 2000
+91 11 6659 8800
No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
View all Ecom Express contact information
Post your Comment