Ecom Express — Consignment not delivered and was threatened by the delivery executive

Ecom Express — Consignment not delivered and was threatened by the delivery executive

V vistyle from Bengaluru, Karnataka Apr 12, 2022 Apr 13, 2022 This thread was updated on Apr 13, 2022

AWB Number : [protected], I have been calling the delivery executive to deliver the consignment. He is very rude and clearly said that he will not deliver the item as it's far for him. It has been showing as 'Out for delivery' since 10th April 2022. He has also updated the system saying that customer is not available to receive the product. This is not at all acceptable and should be dealt very seriously. Note that the consignment contains school books. Because of your delivery circus, student is getting impacted. Was this information helpful? No (0) Yes (0)
Ecom Express customer support has been notified about the posted complaint. Verified Support Apr 13, 2022 Ecom Express Customer Care's response Dear Sir/Mam, Greetings from Ecom Express We regret for the inconvenience caused to you due to said incidence. Surely we shall take up with the Team to get this checked. Meanwhile, as per the update your shipment has been delivered today. Regards, Team Ecom Express
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