[Resolved] Ecom Express — courier guy very rude and pathetic behaviour | |||
Hi this is sudeshna banerjee from kolkata. My pincode is 700052. The person who comes to give delivery to my area his name is e. Banerjee. Today while coming to give the courier he really talked very rudely with my mother over phone call threatening her of complaining against her just because she told him to come the next day because we were out of cash. This is really pathetic. I would like you guys to take action against this person for his rude behaviour because we always take couriers from him and everyday we have to face his rude behaviour whenever we tell him to come the next day. Please do look into the issue as such rude and pathetic behaviour is not expected from a courier guy. Thankyou, Sudeshna. Was this information helpful? | |||
May 1, 2018 Complaint marked as Resolved Ecom Express customer support has been notified about the posted complaint. Verified Support Mar 27, 2018 Ecom Express Customer Care's response Dear Sudeshna, Greetings from Ecom Express! We apologies for the inconvenience caused in this regards. Please be informed that we have noted your complaint and will take necessary action against the misbehaviour done by delivery executive. Request you to kindly provide the 9 digit AWB/tracking number so that we can assist you accordingly. Regards, Ecom Express Team Verified Support Mar 31, 2018 Ecom Express Customer Care's response Dear Sir/Mam, Greetings From Ecom Express Request you to kindly provide the 9 digit AWB/tracking number so that we can assist you accordingly. You can also contact our Customer helpline no.[protected] for further assistance. | |||
 2 Comments | |||
Comments
First question, do u guys really call before updating status? Second question: Do u attempt to re deliver or recall or simply return the package?
n is it possible to the delivery guys number??
n is it possible to the delivery guys number??
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