[Resolved]  Ecom Express — courier non delivery with false tracking updates

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Ecom express courier service

My order number[protected] is awaiting delivery from Ecom express courier service. Everyday the courier company puts false tracking updates such as wrong address, not at home, COD not available etc etc and even after calling their customer care a number of times about this complaint they have failed to deliver my parcel. Everyday l have to reschedule delivery or submit a new complaint to their customer care but no positive result is seen.
I am shocked to see the poor standard and non professional working attitude of this courier company.

Ecom express must deliver my parcel without any further delay and be honest with their tracking updates, failing which l will be constrained to initiate legal consumer complaint in the consumer court at Secunderabad for causing me undue harassment. I have all the conversations on record and will be produced before court of law if they do not act professionally.