Ecom Express — Courier Not delivering

rockonps

Feb 15, 2022

Address:

PARAKKAL URATHUR KOSAVANVAYAL

My location is rural area, PIN 670593, In every time all the courier service team is showing service is available for this location, But we are not receiving services for us, Other courier services will call us and we are collecting from their office, But Ecom Express team will not call for us, and they returning our couriers, If we are booking few production via online shopping, they returning and if we paid via online our cash will loose, 3 times i face the same issue, Online shops not retuning the money on time its getting delay they have few procedures, But Ecom Express not follow up us,

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Ecom Express Customer Care

from Mumbai, Maharashtra

Feb 17, 2022

Verified Support

Dear Sir/Mam,

Greetings from Ecom Express

Please accept our sincere apologies for the inconvenience caused. We request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Team Ecom Express