Ecom Express — Courier service fraud

janvi rajput

Address:

Tara mandal Gorakhpur

Hello I must say ecom franchise have only irresponsible staff I have been complaining from last 13 days regarding my shipment & everytime gets that same reply wait for 48 hrs. A guy came for reverse pickup on 7/8/2020 at 1:33 pm he collected product from me & updated pickup not completed. Really like how can someone be so cheap . Please make it sure & provide me reverse pickup slip within 24 hrs because after these 24 hrs. It will meant for nothing . Tracking number[protected]. You just make me aware of your courier as well as customer care services from today onwards I will recommend everyone not to trust on ecom express because they are many loyal & honest courier service then why to go with such a fraud & irresponsible courier service..

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Ecom Express customer support has been notified about the posted complaint.

Verified Support

Aug 28, 2020

Ecom Express Customer Care's response Dear Sir,

Greetings from Ecom Express

Please accept our sincere apologies for the inconvenience caused to you. We have noted your complaint and shall get this investigated and resolve at the earliest.

Regards,
Ramen
Team Ecom Express