[Resolved] Ecom Express — Delay in delivering

shagin

Feb 9, 2022

Address:	Headquartered in Gurugram, Haryana
Website:	www.ecomexpress.in

I have ordered some medicines from netmeds, the have provided this package to Ecom Express courier service, the medicines was ordered on 4th Feb 2022 while that time it was shown that the delivery will be within 7th Feb 2022, but still it has not happened, still it is in transit mode at Waleyar Hub, i still don't know why it was transferred to Waleyar Hub ?? the package was coming from Cochin to Calicut, no responsible person for contact also.. no proper office address.. while i tried through google maps where the place is showing there Calicut office is still not there.. kindly look into this matter

Tracking number [protected]

Package received by Ecom Express
February 05, 07:27PM
Kochi

In transit
February 09, 10:52AM
Waleyar Hub

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Feb 10, 2022

Complaint marked as Resolved

Today i got the delivery

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Feb 17, 2022

Ecom Express Customer Care's response Dear Shagin,

Greetings from Ecom Express

We regret for the inconvenience caused. With reference to your query regarding the mentioned tracking number, as per our records the said shipment has been delivered at the registered address.

Regards,
Team Ecom Express