Ecom Express — Delay in delivery and wrong updates

Ecom Express — Delay in delivery and wrong updates

B Bindurao Jan 30, 2023 Feb 1, 2023 This thread was updated on Feb 1, 2023

Actually my order delivery was on 28th Jan. I got otps for 3 days continuously but didt get a call from delivery person or any other. But I received the message as address unlocatable. I had ordered many items to the same address but never faced that issue. Here the delivery person did not even make a call to me even if the address was wrong. And at present my order is OFD lock. The order is very important to me. Kindly release that and get deliver to me asap. Was this information helpful? No (0) Yes (0)
Ecom Express customer support has been notified about the posted complaint.
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Ecom Express Customer Care

from Mumbai, Maharashtra

Feb 1, 2023

Verified Support

Dear Sir,

Greetings from Ecom Express

We regret for the inconvenience caused. Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Team Ecom Express