[Resolved]  Ecom Express — delay in delivery

i book diwali giftfrom snap deal for my family but its not yet deliver

I have purchase mobile in Flip kart and they have send via Ecom Express courier.

Status was stucked up at one point time, no proper update. There are no office telephone number provided to public

which would ease for customer to contact them delivery person directly and receive the item in easy way.

Finally, I got contact number of the delivery by writing email to customer care and contacted him.

The response from courier person is very careless and whenever I call on his number (Reply I got from him as

saying that he will be reaching my address in 1hr) which was not happened.


**Flipkart is getting associated with these kind of irresponsible courier companies and losing their reputation.

Totally, dissatisfied with courier company & person too.

Unsatisfied with Ecom Express service

I Ordered item from Flipkart and shipped through Ecom Express. When i try to call them, They are not picking the calls

. There is no local Bangalore office number as well. It is such a dissapointing serive and poor business ethics.

Ecommerce gaints like flipkart using this kind of cheap third party couriers is really unfortunate. This will directly or indirectly affect their business.

I ordered a D-link router from Snap deal on 12th Oct 2014, my first and probably will be my last.The expected delivery date was Oct 20 2014.As per the tracking service provided by Ecom Express, the product is still in their Delhi Hub.I wonder when and whether the delivery will happen.I have even mailed about the delay both to Snap deal and Ecom and haven't received any response.

I ordered a D-link router with a waybill number of 71250005 from Snap deal on 12th Oct 2014, my first and probably will be my last.The expected delivery date was Oct 20 2014.As per the tracking service provided by Ecom Express, the product is still in their Delhi Hub.I wonder when and whether the delivery will happen.

I placed the order on 11th oct in snapdeal...I dint get still...my estimated delivery date was 19th oct...my airway bill nno is[protected] and reference number is p[protected]..i ordered for my festival celebrations...it got overed..but i din get yet.its very disappointing

I have ordered a product from ecom express on 19/10/2014 and till date I Have not received my product.I need it today and it is very important.ecom express is very slow and also the tracing service is not working.please do something for this.waybill no.[protected]

I have ordered a product from ecom express on 19/10/2014 and till date I Have not received my product.I need it today and it is very important.ecom express is very slow and also the tracing service is not working.please do something for this.waybill no.[protected].

My Waybill No[protected] and the Expected Delivery Date : 22 Oct, 2014, 02:56 hrs
But till now no update is available on the tracking site. Last update is on 21 Oct, 2014, 10:48 hrs (Shipment connected to Jaipur-JAH (Bag No.[protected] But no response now..

This company is a joke. Ordered a computer accessory on shopclue, Ecom express was suppose to delivery it to me by 18th October 2014 and now its 27th Oct 2014 and yet not received my product. Not receving the product is one thing I have to face horrible customer service. Specially by Anjali (cust Rep) she was very rude and had promised that her supervisor was gonna call me in half an hour on 21st Oct, which never happened.

This is horrible company to do business with I hope all online retailers should blacklist this particular courier as it is no good and gives customer a hard time.

Thanks & Regards
Pradeep

Hi, I am from Hyderabad and I have ordered two products with tracking numbers[protected] and[protected] on 19th Oct. The delivery date has been crossed. None of the customer care numbers are reachable. Worst courier service I have ever seen.
Please help me in getting the delivery asap.

Hi,

I ordered two products from snapdeal. Ecom express Way Bill number[protected] and[protected]
The expected delivery date was 21th Oct, Then it changed to 27th Oct. After that it changed to 31st Oct.
The product is not delivered yet even after 27th Oct. Now the status is showing as "Undelivered. we purchase items online not only for reasonable price but also for a specific purpose.In my case i ordered two items one for Birth day gift and another one to use in Diwali, now both occasions are over.I know i will received those items one day, but what for??? In future i will never buy a item from Snap Deal whose logistic service is given to Ecom Express. Final request to you if you are realy doing serious business you must correct your business.

[protected] my order no.

Have booked one Micromax Canvas Nitro A310 in Snapdeal .com . Phone given to

Courier partner Ecom Express on 21st Oct 14, But till 28th it is laying at Hub Dheli Hub, Have enqired with Customer care They said that No space in the Cargo Flait to deliver it we will deliver it on 1st Nov 14 .


It was a very Casual answer he gave me, Realy it was a Very careless Cargo in the world i
n can say .

1 Very bad service in my Experience .

i ordered a 1 TB External Hard Disk on 24-oct-2014 which is not delivered, i also tracked it but THE SHIPMENT STATUS Delivery Date 27 Oct, 2014, 05:42 hrs, CUSTOMER CARE NO. IS ALWAYS BUSY (WORST SUPPORT).It's really sad that they still not delivered it to me. my order no[protected] waybill no[protected] my contact no.-[protected]...

Hello this is N. Srinivasa rao from visakhaptnam i had ordered a headphone on ear modle sony through shopclues on 11th occt 2014given due date 17th oct 2014 but still not received the product ... mainly we are not able to reach any one of the ecom express services delivery persons or office staff we cant find even on just dail for contact info this is really bad on your path its lamost 19 days from the ordered date while i check with my order it is showing that it is dispatched and ready to deliver but still no luck please check with the order status and do the needful
my order details :[protected] and your tacking number :[protected]

Hi i m Raman ablish.Thane.mumbai..on snapdeal behalf my parcel waybillno.[protected] for thane.but thane staff without coming at my home give the remark shop / house closed.on 29 oct.n same on 30 oct.no men come at our place.no men contact us.i have call on thane phone no.[protected].but no man pick the phone full day on30 oct.mr.manoj patel.mr.riyaz ahmed give the remark as house/ shop closed.if they come at home.why he remark shop/ home.closed.i have give the camplain to Snapdeal also.my 3 ti4 products also give me late at diwali festival.but i dont mind.this thane metter is serious.Ecom express is a lie n double gamed co.his Thane staff is a poor quality staff.i request to Snapdeal pl.give the parcel to anothet courier.Ecom express is the wost courier co.pl.stop this double gamed Thane branch. I m also contact h.o at delhi of ecom.but they not pick my call.after hold 10 to 15 mnts.pl.snapdel stop to give ur parcel to Ecom.thnx.

Ecom express.is a worst courier..my waybill.no.[protected] not recicve till today.at my house..camplain given to Snapdeal also.ecom express Thane branch.staff is a worst staff of the courier co.ecom h.o .delhi pick my call at 10 am today but not get my complain n disconnet my call.snapdeal pl.stop give ur parcel to Ecom.