Ecom Express — Delay in delivery of my order AWB [protected] | |
Hi, I have a parcel that was scheduled for delivery on 9th october 2021 with AWB number: [protected] The delivery person never called me or came to my place. I was available the whole day in my house on 9th october 2021 but no one contacted me. Still I cn see the update in the tracking site for the courier as delivery attempted but residential premise was closed. It is a complete lie and they are putting fake update without even trying to attempt the delivery or contact the recipient. Even the status today i.e.10th oct 2021 is out for delivery but even it didn't got delivered to me today as well and no one bothered to contact me on my phone. Can you please look into this matter and help resolve this issue? Thanks, Vineet Verma Was this information helpful? | |
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Ecom Express customer support has been notified about the posted complaint. | |
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+91 11 3021 2000
+91 11 6659 8800
No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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Greetings From Ecom Express.
We regret for the delay in delivery. With reference to your query regarding the mentioned tracking number, as per our records the said shipment has been delivered at the registered address.
Request you to kindly check and confirm the delivery or in case you have not received the same and require any further assistance from our end.
Regards,
Team Ecom Express