[Resolved]  Ecom Express — delay in delivery of product

Address:Pune, Maharashtra, 411001
Website:ecomexpress.in

I had ordered desktop inspiron 3268 desktop with order no.[protected] and shipment no.[protected]. I had contacted your carrier 'ecom express' regarding the delivery, they said they will be delivering my product on saturday, i waited the complete day for receiving the product, but yet it is monday and yet i haven't received my product.

I would like to know the status of the product and if it is not going to be delivered by today then i don't want this product and i need a refund instead.
Was this information helpful?
No (0)
Yes (0)
Apr 12, 2018
Complaint marked as Resolved 
Ecom Express customer support has been notified about the posted complaint.
Verified Support
Mar 12, 2018
Ecom Express Customer Care's response
Dear Shyamal,

Greetings From Ecom Express.

With reference to your query regarding the shipment has been delivered on 8 march 2018, Request you to kindly cross check and confirm to assist you further or you may contact our Customer helpline no.[protected].
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Ecom Express
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    6402
    Pending
    3646
    Resolved
    1262
    Ecom Express Phone
    +91 11 3021 2000
    +91 11 6659 8800
    Ecom Express Address
    No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
    View all Ecom Express contact information