Ecom Express — Delay on delivery of shipment | |
Ecom express waybill no [protected] The shipment reached sultanpur - stn delivery center on 28th june, 2020 but is not delivered till 1st july, 2020, the time i am writing this complaint. The shipment is very urgent and the ecom express customer care is not able to provide any solution till now. I have repeatedly called their customer care but they are not giving any kind of written assurance about the delivery of the shipment. They have only one answer -"please wait." Extremely disappointed and pathetic service by ecom express. I want my product to be delivered as soon as possible. Was this information helpful? | |
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Ecom Express customer support has been notified about the posted complaint. Verified Support Jul 04, 2020 Ecom Express Customer Care's response Dear Sir, Greetings from Ecom Express! With reference to your request regarding the undelivered shipment, we are coordinating with the concerned team to arrange the delivery. You shall be notified through a SMS on your registered number once the shipment is out for delivery. Regards, Ramen Team Ecom Express | |
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+91 11 3021 2000
+91 11 6659 8800
No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
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