Ecom Express — delayed deliver

 
1 Review
Patna, Bihar, India
 Atlpandey on Oct 10, 2019
My parcel was expected to reach me on 1st october 2019 but they hadn't delivered it till 10th october. Still they are keeping my parcel. I tried to call them but they are not giving good responce. My parcel contains healthcare product. I needed the parcel urgently but they are constanyly delaying it without giving any god reason. I called their customer service but they are releasing or putting my call on hold without any good reason.

delayed deliver

Complaint Status


[Oct 10, 2019] Ecom Express customer support has been notified about the posted complaint.
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    Customer satisfaction rating
    52%
    Complaints
    2019
    Pending
    394
    Resolved
    932
    phone
    +91 11 3021 2000
    +91 11 6659 8800
    location
    No. 14/12/2, Samalka,Old Delhi-Gurgaon Road, New Delhi, Delhi, India - 110037
    Ecom Express - delayed deliver