Ecom Express — Delayed delivery , no updates

Ecom Express — Delayed delivery , no updates

S Shema95 Apr 20, 2023 Apr 26, 2023 This thread was updated on Apr 26, 2023

AWB number : [protected] AWB number : [protected] AWB number : [protected] There has been no update for these orders in last few days, no one responds from customer care, IVR is useless as well. I have sent email as well over a week ago no response there as well. These are wedding and honeymoon gifts that I need urgently, kindly update as soon as possible. Was this information helpful? No (0) Yes (0)
Ecom Express customer support has been notified about the posted complaint.
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Comments

bhar4321

Apr 21, 2023

Kindly Speed Up My Package AWB NUMBER : [protected] and Deliver it to me as Soon as Possible Today .. Since the Delivery Partner didn't Contact me Yesterday.

Ecom Express Customer Care's response, Apr 22, 2023

Verified Support

Dear Sir,

Greetings from Ecom Express!

We are sorry for the inconvenience caused due to delay in delivery. With reference to your request regarding the undelivered shipment, we are coordinating with the concerned team and they are already working to arrange the delivery.

You shall be notified through a SMS on your registered number once the shipment is out for delivery.

Regards,
Team Ecom Express

Ecom Express Customer Care

from Mumbai, Maharashtra

Apr 26, 2023

Verified Support

Dear Shema,

Greetings from Ecom Express

We regret for the inconvenience caused. Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Team Ecom Express