[Resolved] Ecom Express — delayed delivery of "the brat army' shoes

Bharateshshete

from Jangaon, Telangana

Address:	Chennai, Tamil Nadu, 603209
Website:	www.ecomexpress.in

Order no[protected]
Awb[protected]
Consignment with the above awb details has been picked up from the seller on 8 feb'19. The present tracking details shows that the consignment is in-transit. But the tracking details has not been updated since the past 3 days (11 feb, 19). The consignment has left the bangalore hub on 10 feb'19 and has reached the chennai hub on 11 feb'19.
But the delivery has not been initiated since the past 3 days.
I have attached a screen grab of the tracking details.
I request ecom express to look into the issue and initiate the delivery at the earliest.

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Feb 14, 2019

Complaint marked as Resolved

Ecom Express customer support has been notified about the posted complaint.

Verified Support

Feb 14, 2019

Ecom Express Customer Care's response Dear Sir,

Greetings From Ecom Express.

Thank you for writing to us. With reference to your query regarding the Airwaybill Number.[protected], the said shipment is currently in transit to delivery center. You can see the updated information once the shipment reaches the required destination.

Regards,
Team Ecom Express

Feb 14, 2019

Updated by Bharateshshete Issue has been resolved. Consignment received on 14.2.19 at 4pm.
Thank you for the quick response.