Ecom Express — Delivering wrong parcel to wrong people..

Juli ahmed

Jul 8, 2021

Address:

Ward no 2 mangaldai town,near rajiv bhawan,mangaldai,dist-Darra

One of the delivery boy name Bikash Sharma from Mangaldai Assam..Today on 8 th july he delivered a wrong parcel to me myself Julius Ayaj...My mother recieved it..She dont know what parcel is this..I have ordered many parcel which is delivered on this date...After seeing i called him and he told me he will take it in this evening..But now i am calling him he did not pick up my phone and he cut my phone everytime..How is your service ecom express?? You delivered wrong parcel and now he is showing attitude...kindly see through it...This is his contact no-[protected]..Kindly see through it...

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Ecom Express customer support has been notified about the posted complaint.

Verified Support

Jul 11, 2021

Ecom Express Customer Care's response Dear Sir/Mam,

Greetings From Ecom Express.

Thank you for writing to us. We regret for the inconvenience caused to you. Please be informed that we are the Logistics service provider and we deliver the shipment packages as it is handed over to us. In case you have any issue regarding the content of the package, request you to kindly contact your shopping portal.

Regards,

Team Ecom Express